Background
Better2Know is the expert in HIV, STI and STD testing, serving thousands of patients every year. We have tailored our panels of tests to fit your needs, from individual tests to comprehensive panels designed by World Experts in the field of HIV and Sexual Health.
We were contracted to work with Better2Know on their SEO and Google Ads, to assist them in increasing their digital footprint and bringing in more leads. The brand is highly established in the UK but needed assistance in South Africa.
Success Drivers
- Keyword Research – After conducting comprehensive market research, auditing the UK account and performing keyword research, we figured out that most of the leads being generated were from a handful of terms that would not be sustainable.
- On-Site SEO – We implemented new keyword positioning on the website to avoid an inevitable drop in leads, and to give the website greater indexation and visibility.
- Campaign Structure – The campaigns were far too broad, lacked consistency and didn’t make use of many of the features that Google Ads provides.
- Campaign Optimisation – We performed highly frequent optimisations on the campaigns, leveraging negative keywords to rule out terms that had informational intent rather than commercial intent.
The team works incredibly quickly and produces results faster than we expected. To see lead growth of over 80% was quite something, and we're excited for what lies ahead. Thank you team iMod
Melissa Trivi
Key Outcomes
Within the first year, Better2Know’s results were as follows:
- Year over year, the website grew 44% organically.
- Leads went up by over 80%.
- The percentage of new users coming to the website increased by 49%.
growth.
growth.
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Call Center
Our Location
USA, New York – 1060
Str. First Avenue 1


